Case studies

The Hub Restaurant and Bar

The Hub Restaurant and Bar, Bedford, TX

Before

200

Google reviews

4.3★

Rating

After 30 days

244

Google reviews

4.4★

Rating

+44new reviews in 30 days

Read the case study →

The Hub is a restaurant and bar in Bedford with karaoke, pool, private rooms and a late close. Before OneTap it had 200 Google reviews at 4.3 stars.

We put tap-to-review cards on the tables. In the first 30 days, guests left 44 new reviews and the rating moved to 4.4.

The launch stretch ran at 2.7 reviews a day. When the team stopped handing out the cards, the pace dropped. The monthly report caught it, and the fix was a floor routine, not new hardware.

Plans for local businesses

The tag is the tool. The plan is the service.

Basic Tap

More Google reviews from one counter, starting this week.

$22/mo

+ $50 one-time setup

Review stand and review cards, installed by us
Up to 10 Google review tags, repoint any time
Email alert when a 1 to 3 star review lands
Monthly report: taps, new reviews, rating, Review Gap
Free replacements

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Tap Plus

Every tag type, smart menus and timed specials.

$45/mo

+ $70 one-time setup

Everything in Basic Tap, plus:
Up to 30 tags: menu, Wi-Fi, social, pay and tip, loyalty
Smart menu tags: one link updates every table
Dynamic specials: links that change by the clock
Review replies drafted for your approval
Google Business Profile upkeep
Report adds best and worst review, taps by type, busiest times

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Tap Pro

Everything, plus employee rewards and team tools.

$100/mo

+ $100 one-time setup

Everything in Tap Plus, plus:
Unlimited tags
Employee rewards: a tag per staff member and a leaderboard
Employee of the month in every report
OneTap Workforce scheduling and clock-in
One custom automation per quarter
Priority support

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